Sun Palace Casino
Play Now
Sun Palace Casino
Play Now
Established Year: 2010
Mobile Compatibility:


Payment Methods: American Express, Bitcoin Wallet, Crypto Wallet, MasterCard, Visa
Game Providers: Realtime Gaming
Currency: USD
Languages: English
Features: Download, Instant, Progressive Jackpots, VIP
Support: Email, Live Chat, Phone

Sun Palace Casino Review

Review last updated on July 15, 2021

Sun Palace Casino opened its virtual doors in 2002 and has grown to be a well-known brand for fans of Real Time Gaming content. Canadian players are among the early adopters of Sun Palace and continue to register for service. Due in part to the casinos’ range of games, but also because of the attentive customer service that the casino has built over the last eighteen years.

The casino is incorporated in Panama City, which means that players from countries that allow online gambling will be able to enjoy the full platform.

The design and layout of the casino is straightforward, and players will not get distracted by a lot of bells and whistles. The lobby page has the menu categories at the top of the screen above a big graphic with featured promotions.

Getting Started

To become a full member of the casino there are two options. The first requires that new players click the Download Now button in the lobby, or, for players on Windows or Mac, there is an Instant Play option too. Instant play allows players to access the games right from one’s browser, and, it’s also compatible on mobile devices running iOS, Android, or Windows. The casino does state that the best choice for players on Windows to download the software package.


The casino is based on the award-winning software by Real Time Gaming (RTG). They are among the first casinos to receive new content from the developer, so players can try out the new titles. It’s very easy to navigate and find the categories that you prefer which is an ode to the simplified format Sun Palace enables.


As stated, Sun Palace Casino is a Real Time Gaming paradise, as RTG is currently the sole provider of content. There are thousands of players out there that love this developer and with good reason, they are creators of many classic games.

The slots category is the most diverse with games including 6-reel, 5-reel, and 3-reel slot games. There is bonus round slots and progressive games too. Some of the most popular slot games include Plentiful treasures, I, Zombie, Scuba Fishing, Stardust, Panda’s Gold, Secret Jungle, and many more.

For those that prefer poker games and other casino table games, Sun Palace has a good selection there too. Of the most popular table games are Baccarat, Blackjack, Caribbean Hold ‘Em Poker both in regular and progressive format, Pontoon, Pai Gow, Vegas 3-Card Rummy, and more. There is not yet an option for live dealer gaming.

Lastly, the specialty games list is quite impressive with everything from shooting games to scratch cards and even board games.


Sun Palace has a long history of providing its members with generous promotion offers and they have several deals that can improve one’s bankroll, or even give some free spins. Players should click on the promotions menu to see the most current offers. Be sure to remember to read the terms and conditions prior to opting into any one of the bonuses to ensure you don’t misunderstand the details.


The casino has made the move to cryptocurrency, in addition the regular online banking methods. Players are able to make deposits and withdrawals using Bitcoin which has been adopted by many online casinos in the industry. Playing with Bitcoin has its benefits, but you should learn about how it works first. Sun Palace also accepts deposits with Visa or MasterCard, MST Gift Cards, NETELLER, and Money Order. Likewise, players can withdraw their winnings by way of check via regular mail or by courier, ACH Direct Deposit, and NETELLER.

Customer Service

To contact a customer service representative, members or interested players can do so through two methods. The fastest way to make contact is using the live chat option which connects you with an agent immediately. Emails are also accepted and answered quickly. The representatives have all been trained and are very friendly. Finally, there is an extensive FAQ section located right in the support menu with answers to all the relevant questions you may have. Feel free to reach out to the team if you ever run into any issue regarding the casino.

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