Pelaa Casino
Play Now
Pelaa Casino
Play Now
URL: pelaa.com
Established Year: 2018
Mobile Compatibility:

PROFILE

Licenses: Malta
Payment Methods: Entropay, Euteller, INSTADEBIT , Interac, Jeton, Maestro, MasterCard, PayPal, SOFORT Überweisung, Skrill, Trustly, Visa, Wire Transfer, boku, ecoPayz, entercash, giropay, iDebit, paysafecard
Game Providers: Evolution Gaming, Microgaming, Net Entertainment, Play'n GO, Quickspin, Yggdrasil Gaming
Currency: GBP, CAD, EUR, NOK, SEK, USD
Languages: English, Finnish, Swedish
Features: Live Dealers, Progressive Jackpots, VIP
Support: Email, Live Chat, Phone

Pelaa Casino Review

Review last updated on September 4, 2019

Pelaa Casino is a gambling operator with a predestined name, as it would literally translate to “play”. They stay true to their name and provide Canadian players with access to a huge assortment of games supplied by some of the most important software developers. The casino is owned and operated by Genesis Global Limited, which is headquartered in Malta and licensed by the prestigious Malta Gaming Authority. They have also secured a license from the United Kingdom Gambling Commission, which allows them to provide UK players with access to their games and promotions.

Software and Games

A quick glance at the lineup of Pelaa Casino games will highlight the fact that the casino can brag about offering more than a thousand titles. With so many worthy options, players benefit greatly from the convenience of browsing the collection based on genre and software developer. NYX Gaming Group, Play’n GO, Quickspin, NetEnt, Microgaming, Evolution Gaming and Yggdrasil are just some of the producers of casino games that are featured here.

In spite of being a relatively new casino, Pelaa can already challenge the industry leaders in regard to the quantity and quality of the games offered. Those who fancy slots and video pokers should go straight to the pages reserved to these two categories, which also happen to be the most numerous ones. Here, they will discover some of the classic games such as Starburst, Book of Dead and Vikings Go Berzerk. The alternative is provided by the latest arrivals, modern games with breathtaking animations and graphics.

A distinct category of slots is the one that focuses on progressive jackpot games supplied mainly by NetEnt and Microgaming. These are the best-known software developers for jackpot slots and Mega Moolah, Holmes, Major Million, Holmes and the Stolen Stones are some of the games worth considering. Pelaa Casino cherishes transparency and displays all the relevant information about these games, including the return to player and the maximum payouts, so punters can make an educated decision.

Another part of the website is reserved to table games and even though blackjack, baccarat and roulette dominate the lineup, they come in different flavors. In addition to classic varieties of these games, players can try the thrills of gold blackjack and baccarat, English Roulette and fun card games such as Poker Pursuit and Casino Stud Poker. All these games are also available to play against real dealers, therefore allowing players to circumvent the random number generator altogether.

In the live dealer area, players will compete against the professional and friendly croupiers employed by Pelaa Casino. The gaming action is broadcasted in real-time using the latest technologies, so it faithfully re-creates the atmosphere of brick-and-mortar casinos. Punters can pick up their smartphones and tablets to play live blackjack, baccarat and roulette, but these are only available on real money. Another key advantage of playing here is that mobile compatibility is insured for both virtual and real dealer games. Players can access the games in the browser and enjoy them all without having to download an app.

Bonuses, Promotions and Loyalty Program

Pelaa Casino bonuses are the gateway to the impressive lineup of games and nice incentives for prospective players who are still on the fence. They come in different packages, some being reserved to new players, while others catering to existing members. The welcome bonus is by far the biggest offer available and the casino will match the first four deposits instead of focusing exclusively on the first investment. This gives punters more time to gather the resources needed to claim the maximum bonus.

The introductory offer, as well as the ongoing promotions, require players to meet certain wagering requirements before cashing out winnings. These differ from one campaign to the other so punters should patiently go over the terms and conditions each time they apply for a bonus. Matched deposit bonuses and free spins are the most common incentives, but there are other ways Pelaa Casino rewards commitment. Skrill or Neteller deposits don’t qualify for bonuses, so players should find alternative payment methods.

The casino takes good care of its most loyal customers and it provides them with ever better rewards through the VIP program. These are unlocked one at the time, so as players move up the loyalty chain, their rewards get better and motivation increases. VIP players have their own dedicated account manager, access to exclusive promotions and bonuses, as well as monthly prize draws. Withdrawals take less time and elite players can cash out larger amounts, while also being eligible for personalized birthday presents and exclusive vacation packages.

Payment Methods and Customer Support

Pelaa Casino payment methods can be used to deposit and withdraw funds, so punters can theoretically use a single banking option. All deposits are processed instantly and the minimum amount that players can load their account is low enough to suit casual punters. What differs is the maximum deposit per transaction, with slight differences between credit, debit cards e-wallets and Paysafecard; conversely, players can withdraw different maximum amounts depending on the payment method prefered.

E-wallets offer the greatest flexibility and they also happen to be the fastest, as withdrawals are processed in a matter of hours, as opposed to up to three days for credit and debit cards. Online bank transfers have the advantage of allowing players to cash out up larger amounts, but the downside is that withdrawals can take between three and five working days.

When players need the assistance of customer support, they have two channels of communication that are available 24/7. They can make a phone call at one of the numbers available for each region, or write an email and during business hours they can also ask their questions in writing via live chat. The website is translated into several languages, and assistance is offered in English. Punters should also check out the FAQ section to see if they can find an answer to their problem on this page.

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