Jackpot.com Casino
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Jackpot.com Casino
Play Now
URL: jackpot.com
Established Year: 2016
Mobile Compatibility:

Profile

Licenses: Malta
Payment Methods: EPS, Euteller, Maestro, MasterCard, MuchBetter, NETELLER, Neosurf, PayPal, SOFORT Überweisung, SafetyPay, Skrill, Trustly, Visa, WebMoney, Wire Transfer, paysafecard
Game Providers: Microgaming, Pragmatic Play, Pariplay, iSoftbet
Currency: GBP, EUR
Languages: English
Features: Instant, Progressive Jackpots
Support: Email, Facebook, Live Chat, Phone

Jackpot.com Casino Review

Review last updated on August 15, 2021

Jackpot.com began in 2016 with a reputation for operating an online lottery ticket agent. However, the brand has since expanded with the launch of Jackpot.com Casino, which is open to Canadian players and hosts one of the largest ranges of games in the marketplace. Jackpot.com also compares favourably when analysing the key user features, such as compatibility, security, and payment methods.

Games

When accessing Jackpot.com, we found that the games were spread across multiple channels, including the casino, live casino, and scratch cards. While Playtech serves as the primary software provider, Jackpot.com has enlisted further games and support from the likes of Microgaming, NetEnt, Tom Horn, iSoftBet, Pragmatic Play, Eyecon, and Play’n GO.

The table games form one of the smallest categories and are dependent on software rather than human dealers. With more than 20 table games available, our experts got to play games like Turbo Roulette, 10c Roulette, Classic Roulette, Diamond Bet Roulette, Baccarat, Premium Blackjack, Cashback Blackjack, 3-Hand Casino Hold’em, and Caribbean Stud Poker.

In Playtech’s live casino, there is a superior array of table games that are operated by human dealers instead. With casino tables and game shows available, a user can play the likes of Bet on Poker, Casino Stud Poker, Grand Baccarat, All Bets Blackjack, Age of the Gods Bonus Roulette, Adventures beyond Wonderland, Spin a Win, Deal or No Deal: The Big Draw, Hi-Lo Club, and The Money Drop Live.

When checking out the progressive jackpots, we found more than 50 games, which is high for the marketplace. The key progressive slots include Mega Moolah, Rhino Blitz, Storms of Ice, Jackpot Giant, Beast of Wealth, Adventures in Wonderland Deluxe, Pixel Samurai, Cat in Vegas, Bounty of the Vegas, Justice League, Time for a Deal, Norse Legends, and King of Asgard.

Fortunately, there are filters to search through the 1,000-plus range of video slots. This can help for encountering titles such as Golden Glyph 2, Wild Luchador, Empty the Bank, Gemix 2, Sakura Fortune, Fluffy Favourites Megaways, Rich Wilde & the Book of Dead, Sorcerer’s Guild of Magic, Rise of Olympus, John Hunter & the Mayan Gods, Curse of the Werewolf Megaways, Hyper Strike, and Panther Pays.

More than 25 scratch cards can also be entered, with users given the option of playing one, five, or 10 games. The options include Lucky Irish, Super Shamrock, Ocean Fortune, Mega Love, Hercules Magnus, The Alchemist, Raid the Piggy Bank, and Black Cyber.

Banking

When comparing Jackpot.com Casino with other Canadian casino sites, there is a slight shortcoming in that the cashier operates only in EUR or GBP. Ideally, Jackpot.com would have been set up to process payments directly in Canadian dollars. While it is unfortunate that this does not happen, a Canadian user can depend on their payment provider to facilitate a conversion based on the current exchange rate and fees.

At Jackpot.com, a deposit can be processed instantly with a variety of options to include credit/debit cards, eWallets, and eVouchers. At a glance, the primary options include Trustly, Safety Pay, paysafecard, PayPal, Neosurf, MuchBetter, Fast Bank Transfer, EUteller, EPS, WebMoney, SOFORT, Skrill, NETELLER, Maestro, MasterCard, and VISA.

When scrutinising the withdrawal options, our experts noted that fewer methods were available to choose from. Those that were available at the time of performing this review were VISA, MasterCard, Fast Bank Transfer, Skrill, MuchBetter, NETELLER, and WebMoney.

Mobile

With the marketplace hosting hundreds of different casino sites, it can be rare to find users who are loyal to a single brand. Therefore, it is convenient to find that Jackpot.com operates as an instant-play site and not a mobile casino app. Quite simply, this can save players from having to install yet another app. Users can either create a new account or log in with an existing account from a smartphone or tablet that is powered by Android or iOS.

VIP & Bonuses

Arguably, this is where Jackpot.com falls short compared to other online casino sites in Canada. As of this review, we could not claim any bonus offers. However, Jackpot.com has drafted terms and conditions (T&Cs) that can be used to govern promotions in the future.

After analysing those T&Cs, our experts have determined that 30x is the standard rate for wagering requirements that might have to be played through on any bonus that could be awarded by Jackpot.com. As for the prospective promotional events, the T&Cs mention the possibility of bonuses, spins, and tournaments being hosted.

Security & Fairplay

To operate securely, Jackpot.com Casino uses an encryption certificate from Go Daddy. By using encryption, Jackpot.com is positioned to preserve the integrity of all data and payments that are processed. However, the user is responsible for the security on their end of the connection, and this is where firewalls and anti-virus software can help.

Our experts have also explored the licensing credentials of Jackpot.com, which holds a UK Gambling Commission licence in Great Britain and a Malta Gaming Authority (MGA) licence for international markets, such as Canada. Ultimately, all of the gaming software hosted by Jackpot.com is subject to independent testing and regulation by the MGA.

Support

F Jackpot.com Casino operates as one of the more informative iGaming sites in Canada. When visiting the site, a user can access a support section that is comprised of T&Cs, privacy policy, and frequently asked questions (FAQs). Additionally, there is a document section to explain how a user can verify their account – please note, this is required to have full access to financial transactions.

Beyond those support services, Jackpot.com is capable of going a step further by actually communicating with the site’s users. At the time of writing, the site employed a customer service team to work from 11:00 until 21:00 CET each day. As for their deployment, the team can communicate with users via Facebook messenger, telephone, live chat, or email.

FAQ

Why do I need to provide documents?

Jackpot.com needs to comply with anti-money laundering (AML) and know your consumer (KYC) legislation by confirming the identities of the players. To comply, a user can provide images of photographic ID, proof of address, and proof of payment.

Does Jackpot.com legitimately?

Yes, in so far as the site is operated while holding a Malta Gaming Authority licence.

Can I deposit in Canadian dollars?

For now, users can only deposit in GBP or EUR – not CAD.

Should I expect to pay fees when depositing or withdrawing?

Players will only have to pay fees to their payment provider and not Jackpot.com. There will be no admin or processing fees applied by the casino’s cashier.

Is there a cap on withdrawals?

Yes – up to €1,000 in a transaction.

How long until my withdrawal is processed?

Typically, a withdrawal can be processed in one to three days.

Is Jackpot.com accessible in French?

Unfortunately, it’s not – however, the site is compatible in English, German, Spanish, Portuguese, Italian, or Russian. The menu of languages will be found at the base of the homepage.

Does Jackpot.com have any player protections?

Initially, a user can use the self-assessment tool to determine if they can benefit from any of the responsible gaming tools that are offered by the site. Where necessary, a user can apply deposit limits (with daily, weekly, or monthly intervals), reality checks (session reminders), time-outs (for taking daylong, weeklong, or monthlong breaks), or self-exclusion (account closure for six months up to five years).

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