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Make Sure You Get Top Class Customer SupportPublished February 7, 2013
Not all support was born equal...
So you've found a great online casino that offers incredible games and excellent promotions. What could go wrong? Well, quite a lot as it happens. From software problems to difficulty accessing your account, there are plenty of difficulties that you can encounter playing online.
The Right Choice
So, making sure that your chosen online casino offers top quality customer support is an important consideration. You will probably find that almost all sites offer 24/7 support. However, there are differences in what they have to offer. All online casinos offer phone, fax and e-mail support. However, at Noble Casino and Casino Las Vegas you will find that they have cleverly introduced four separate dedicated e-mail addresses to deal most efficiently with your specific issue. As such they are able to effectively direct queries concerning cashier, tech and affiliate marketing issues to the right address. Impressively, both Noble Casino and Casino Las Vegas also offer chat support too, which allows you to communicate with a customer service representative directly and in real time.
Party Casino also provides an impressive customer services capability. In addition though to live chat and a range of other contact methods, they also offer perhaps the most convenient service of all – A comprehensive FAQs section. After all, many players would rather find out the answer to a question themselves, rather than having to wait for customer service attention. At Party Casino, the categories of possible issues are conveniently laid out in two drop down menus, which should enable you to hone in on the problem that you’re facing. The answers are suitably clear and informative, making sure that you should be able to find a solution to your problem. Finally, it is worth noting that all the online casinos mentioned provide customer services in a large range of languages.